Email etiquette

[Adapted from: Netmanners and The Effective Emailer and Email Replies] Perception is the only reality online. In an appropriate context, a cryptic exchange of messages can be a mutually understood method of communication between two people. In most cases, however, it is courteous to follow the conventions of effective communication. Why do companies need to implement …

Colons and semi-colons

Semi-colons should be used to mark a pause longer than a comma and shorter than a full stop. Don't overdo them. Use them to distinguish phrases listed after a colon if commas will not do the job clearly.